Many people prefer video counseling, as it can be done from the privacy of their own home or office. This works well for busy clients or those who find it hard to commute to my office in person. Video counseling also works well for parents, who can meet with me after their child is in bed (or when an older child is occupied in another room), allowing them to save on babysitting.
If you cannot access services in person, don't let this stop you from getting help that you need. Video counseling can feel awkward for the first few minutes, but generally, clients adapt readily and more quickly than they thought they would. I have done video sessions with clients who are traveling for work, and who are in their cars on their lunch breaks. If couples wish to use video, two people can be conferenced in from separate locations.